نموذج CRM

Instead of scattering customer information, a Customer Relationship Management (CRM) system works to efficiently collect and analyze customer information, allowing users from different departments of the company to solve problems, understand customer preferences and satisfaction, and build loyalty to acquire new customers and increase revenue.

The CRM system has proven its ability to:

• Develop products and services offered
• Enhance the customer buying experience
• Improve company performance by understanding customer issues
• Identify the most effective methods in convincing customers
• Develop communication methods with customers
• Increase positive reviews for the company's performance and services

محتويات النموذج

• قائمة أسماء أعضاء الفريق\المسؤول عن التنفيذ
• قائمة التواصل مع العملاء
• قائمة صفقات العملاء
• مثال تطبيقي